Shipping policy

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Shipping charges are calculated based on the delivery type selected, the weight of the products, the destination, and the number of items in your shopping basket. After you enter all the required information in your shopping basket, our system will automatically calculate shipping charges and estimated delivery dates will be calculated.

If you would like your order to start processing on the same day you place your order, then orders should be placed by 9:30 am P.T. Otherwise, the order will not start processing until the following business day. Any order placed on the weekend, or on a holiday, will be processed the next business day on the calendar.

"Order processing time (1-3 Business days) plus transit time & do not include Holidays.

The customer is responsible for all destination problems and costs (i.e. incorrect shipping address, absence of the recipient, duty for international customers, etc.)

Refused packages, Wrong addresses, and Failed Delivery Attempts

If a package delivery is returned because UPS, FedEx, DHL, or USPS made three unsuccessful delivery attempts, wrong address, or the customer refused the package and sent it back to us for any reason, the returned shipping cost will be automatically deducted from the customer's Store Credit or Refund. If you want your order to be shipped back to you again, you may do so by paying the shipping and handling fee again with a "return to shipper fee" which is the amount you paid for the shipping and handling when you first placed the order.